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REALTA’s complete support range consists
of:
REALTA Network & System Integration
When it comes to IT implementation, many companies
think that all they need is a set of computers, the most expensive
software they could find, and they’re set to go. Few people
realize this, but the truth is: software application can only
perform optimally with the right hardware and network configuration.
Without proper and careful planning, your IT implementation
will only churn out more problems than you’ve ever had.
Constant troubleshooting, slow computer performance, system downtime,
and a myriad of other high-maintenance technical problems that
greatly interferes with your business and lower the value of your
IT investment. Or worse, your IT investment is no longer an investment
– it has become COST.
With RealNET, you won’t have to worry about your IT system
performance. RealNET helps design the network and system installation
that optimize your software performance and best suit your business
environment.
RealNET ensures that your hardware and network
configuration will unfailingly support you in facing the ever-changing
challenges of the business world.
One thing our client has to understand is our sole
commitment is to our client’s interests only. That’s why Realta only selects the best international
standard equipments and hardware that fulfill these criteria:
 The ability to fulfill technology requirements
and needs in LAN/WAN, Internet, Intranet and Extranet.
Extensive product range: server, workstation,
network equipment, operating system, software package, etc.
Affordable Total Cost of Ownership in term of
investment.
As an assurance of quality, Realta develops strategic partnership
with the best provider international standard equipment and
hardware, such as CISCO, AMP, HP/Compaq, IBM and other well-known
products.
To see our complete list of partnership with international
vendors and global brand products, please .
If you need a system audit on your network &
hardware performance, please contact for an in-depth consultation.
RealCARE
Your end-to-end Protection for your IT investment
More than just a call center, RealCARE is
our technical support group consisting of highly trained and certificated
engineers who can think at their feet.
By subscribing to RealCARE, you can be assured
of receiving the highest level of support and service conforming
to the international standards on quality management and quality
assurance as reflected in our ISO 9001:2000 certification.
1) Capacity Assessment
Prior to the agreement between REALTA and client, REALTA will
dispatch a team of professional engineers to assess your existing
network & IT system. Based on the analysis result of the assessment,
REALTA will offer you an in-depth consultation and best recommendation
on how to make your IT system and network perform optimally and
efficiently.
2) Preventive CARE
Our periodical check up will help you keep your IT investment
reliable, secure and effective.
Preventive CARE includes:
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System Maintenance & Optimization
Realta’s trained engineer will conduct a quality control
check throughout your whole IT system to ensure that your IT
investment is always in prime condition. Whenever necessary,
our engineers will also carry out system tuning, installing
and upgrading.
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Regular Visit & In-depth Consultation
During RealCARE service period, our engineers will visit you
regularly every once a month as a proactive way to:
- provide quarterly report on the latest inventory condition
and the result of maintenance.
- Update hardware inventory and system configuration to anticipate
changes during maintenance
- Give consultation and recommendation regarding network and
system performance.
3) Remedial CARE
Whenever you encounter any problems, our RealCARE is ready to
help you with:
-
Technical Assistance
Just contact us by phone, email or fax and our engineers are
always ready to help and assist you with your problems.
-
Troubleshooting & Repair
If the system is in crucial condition and can’t be repaired
simply by phone or email, our engineers will conduct Onsite
CARE, Workshop CARE or Next-Door CARE, depending on the situation
of your IT problems.
Fiber Optic
Backbone Network for High Rise Building
(M/E Building Management Solution)
Realta is the first company in Indonesia
to design and install the fiber optic backbone for High Rise Buildings
in Indonesia with 25 years of warranty. We work with AMP, a global
leading brand of electronic connectors and Interconnection Systems
to create the Smart Solution for Smart Highrise Buildings.
As the best Premier ND&I (Network Design
& Installation) partner of AMP in Indonesia, Realta provides
the best technical expertise delivered by our trained and ND&I
certified engineers.
BioScan® BD 608
Gone are the old punch-card and bar code machines. Welcome the new biometric technology to maximize your HR management.
Biometrics technology has been proven to eliminate "buddy punching (the practice of one employee clocking in/out for another employee) thus increasing employee’s morale. The biometric technology eliminates manual data entry tasks and errors and allows HR to gain insight into employee’s activities.
REALTA introduces you to BioScan® BD 608, the ideal fingerprint reader for attendance management.
BD 608 uses the state-of-the-art optical sensor to ensure best performance. The core of the device is powered by Intel® processor with a high performance fingerprint matching algorithm, making it one of the most powerful fingerprint readers in its class.
Leveraging on TCP/IP protocol allows BD 608 to be deployed in remote locations and multiple readers to be connected in a single network. In the circumstances where network connectivity is unavailable or impractical, BD 608 provides USB flash drive support for downloading of attendance information.
BD 608 supports RIS (Remote Identification System). This feature is ideal for businesses that have between 1,000 to 5,000 staffs. The matching speed on the server is less than 2 seconds on the server. BD 608 that has embedded web server lets you navigate attendance records through TCP/IP conveninently.
The BioScan BD 608 is highly compatible with our leading HR solution, SIAP+P® -- the integration creates a powerful Human Resources management for your company.
For more information on BioScan BD608, please contact Itang at (62-21) 3861772 or .
For product specification, visit .
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